Our products ship within 7 days of purchase unless otherwise noted in the listing. All of our pieces are handmade with love in our studio.  If you are concerned about a delivery time, email us before placing the order and we can let you know if there is any way we can get it to you on time!

During our occassional big promotions, turnaround time could be a longer, but we try our best to get your products to you ASAP.

We ship USPS First Class Mail and First Class Mail International.  

You will receive a tracking number when the package is sent.  Please contact USPS if the parcel does not arrive securely.  We can not be held responsible once the package leaves our hands.

If for any reason you are unhappy with your order, we accept returns within 10 days after it arrives to you. The pieces must be free of wear to be returned. Please email us at rebekahgoughjewelry@gmail.com to request a refund and we will provide return instructions and further details.  Customer is responsible for cost of return shipping.

If you would like to exchange your piece for a different piece, please email rebekahgoughjewelry@gmail.com to request an exchange and we will provide further instructions.  Customer is responsible for all shipping costs.

Rebekah Gough Jewelry pieces are delicate and therefore require special care.

If your piece needs to be repaired within 10 days after it arrives to you, we will cover the repair fees.  The piece must be returned including all parts.  Please email us at rebekahgoughjewelry@gmail.com to request a repair and we will provide instructions.

If a repair is needed more than 10 days after receiving, a fee of $15 + shipping will be charged.  Please email us at  rebekahgoughjewelry@gmail.com to inform us of the repair request, then click here to purchase your repair.

Yes! Please see our Wholesale page for more information.